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A Ringing Telephone on a Disconnected Line

Thursday, January 31st, 2008 — 11:26am (PST)

I recently had the standard landline telephone that I had installed for my office last year disconnected in favor of a cable-based system that seems like a much better value. I was quite surprised then when a couple nights ago, after the old line was already disconnected, a telephone still plugged into that line rang.

I answered the call and it was an automated message—supposedly regarding my soon-expiring vehicle warranty, but it was almost certainly actually part of some scam; in addition to the suspicious nature of the call, my vehicle is a 1999 model that has been out of warranty for years. The call was similar to calls that have been pestering me via my mobile telephone recently, but the automated message did seem to be different. A second call that same night hung up with no message and I just received another one like that several minutes ago.

After receiving the first unexpected call via a supposedly disconnected line, I tried both calling to that line and calling from that line to see if it was erroneously active, but both attempts failed—with a number-disconnected message for the incoming call and an out-of-service message for the outgoing call. How then are calls, including at least one sales call, making it through?

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